Privacy policy

This Privacy Policy explains what personal information Pemberton & Pine ("we", "us") collects when you visit pembertonandpine.com or buy from us, how we use it, and the choices you have. Last updated November 5, 2026.

Who we are

Pemberton & Pine is an online home decor store. Pemberton & Pine is a California-based business. Contact: support@pembertonandpine.com, 1-800-621-4904.

Information we collect

Information you give us: your name, email, phone number, shipping and billing address, and messages you send to customer care.
Order information: what you bought, order totals, and payment status. Card details are handled by our payment processor; we never see or store your full card number.
Device and usage information: IP address, browser and device type, pages viewed and how you reached our site, collected through cookies and similar technologies.

How we use your information

To process, ship and support your orders, including returns and refunds.
To answer your questions and send order and shipping updates.
To send marketing emails or texts, only if you opt in. You can unsubscribe at any time.
To measure and improve our website and advertising.
To prevent fraud and meet our legal obligations.

Who we share it with

We share information only with service providers that help us run the store, such as Shopify (our e-commerce platform and checkout), payment processors, our fulfillment partners and shipping carriers, our email provider, and advertising and analytics partners such as Google and Meta. We may also disclose information when required by law. We do not sell your personal information for money.

Cookies and advertising

We and our partners use cookies to keep your cart working, understand how our site is used, and show you relevant ads on other sites. You can control cookies through your browser settings. Some of this activity may count as "sharing" or "targeted advertising" under certain U.S. state laws; you can opt out using the Your Privacy Choices page or by enabling Global Privacy Control in your browser.

Your rights

Depending on your state, you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of targeted advertising. To make a request, email support@pembertonandpine.com. We will verify your request and respond within the time the law requires. We will not treat you differently for exercising your rights.

How long we keep it

We keep order records for as long as needed for accounting, tax and legal purposes, and other information only as long as we need it for the purposes above.