Contact
Questions about an order, a product or a return? Our customer care team is happy to help.
How to reach us
- Email: support@pembertonandpine.com
- Phone: 1-800-621-4904
Customer care hours
Monday to Friday, 7:00 AM to 5:00 PM Pacific Time
Saturday and Sunday, 7:00 AM to 4:00 PM Pacific Time
We reply to every message within 12 business hours. Including your order number helps us answer faster.
Quick links
- Track your order
- Shipping Policy: rates, delivery times and damaged items
- Return & Refund Policy: 30 days from delivery
- FAQ
Send us a message
Use the form below and we'll get back to you by email.